SAP Field service management (SAP FSM) is the cloud-based deployment, typically involving dispatching employees to a location outsides company premises to install, maintain or repair equipment, systems or assets on demand. For companies with unique business processes, a custom FSM solution can drive you a better ROI by collaborating with industry experts, consultants, and support engineers throughout your journey.

ITTS offers an advanced SAP FSM solution for real estate with a great experience, utilizing your field services and workforce with an optimal efficiency.

➢Services Overview

Improving Quality of Field Service

Using the FSM platform, employers have full visibility into work orders, spare parts and contracts across technicians and locations to achieve an outstanding quality program.

As a Multitenant SaaS Application

The FSM application digitizes thousands of paper-based tasks such as invoicing and data entry, lowering mistakes and administrative costs. Service technicians then take care of administration more quickly and easily.

Driving a Better Customer Satisfaction

The FSM solution empowers technicians to boost a better customer satisfaction while maximizing service visits and their productivity with the mobile application, artificial intelligence (AI), machine learning, and the Internet of Things.

➢Key Benefits

Increasing
Maintenance Efficiency

40%

Archieving
Better Revenue

50%

Shortening
Time to Repair

50%

Reducing
Field Service Cost

42%

➢Success Cases

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